The first computer was built in 1943. Since then, machine intelligence has augmented human talent for decades. Now, the commercialization of AI technology from firms like IBM has made AI accessible to the market at large. This year, AI has taken firm hold of the recruiting and HR community's mindshare, leaving many talent professionals with a single glaring red question: "Will I be replaced by a recruiting artificial intelligence?"
If you first consider the history of human technological advancement, you'll notice that with every new development in workforce automation, existing workers went through a period of uncertainty and fear. You too, dear reader, may be fearful of including recruiting artificial intelligence in your workflow. However, there is no cause for alarm.
Automation always improves workforce productivity and many believe in the short term it can hurt employment. However, contradictory to the worry monging created by popular press, automation over the long term creates meaningful increases in employment. Introducing AI to the talent professional's workplace will create more opportunities for recruiters, not take them away.
How AI Automation Created 100,000 Jobs at Amazon:
Consider the following case study of automation in action. Amazon, the online retail giant, automated their warehouses with Kiva robots. The Kiva robots scurry around on predetermined routes and help fulfill warehouse orders. Human workers are required for everything involving fine motor skills, judgement, and unpredictability. Amazon's automation was symbiotic - helping man and machine function together optimally. The commensurate increases in workforce efficiency led Amazon to increase the size of it's workforce by 100,000 people.
Augmenting your recruiters with machine intelligence will improve productivity. Recruiting artificial intelligence will create more revenue for staffing companies, and cut costs for in house recruiters. Similar to the Kiva to Warehouse Worker relationship, AI and recruiters will exist symbotically.
How AI Assistants Augment Recruiters:
The word AI assistant leaves a bad taste in many mouths. Major technology firms like Apple and Microsoft have been trying to introduce voice activated AI assistants to the consumer market at large since 2011. The technology has largely been dissapointing with consumers posting reviews of Siri like this one:
"After playing with Siri for more than a month, I'm still waiting to find out. Instead of an intelligent assistant, I found a lie, and worse, a broken promise." - Matt Honan
Unlike Siri, the new generation of AI assistants are text based. Human computer interactions are significantly more successful over textual mediums rather than voice. Because of this, recruiting AI offer more capabilities than traditional voice based smartphone assistants.
The primary role of AI in recruiting is to perform rule-based, repetitive tasks. Tasks like announcing roles, collecting candidate information, asking basic screening questions, and booking interview times can all be automated by AI. However, AI can't replace human elements of recruiting like interviewing, assessing candidates, and deciding whether someone's a right fit for your culture.
Recruiters Who Use AI Remain Competitive:
Finding candidates with the right combination of skills and experience is difficult work. Recruiters who enhance their hiring practices with AI can better attract and engage in the war for talent. Click the link below to learn how to adjust hiring practices to integrate AI into your workflow.
Get the Recruiter's Guide To Chatbots and AI: