The first day is big. Onboarding is every new hire’s first impression of their employer, and the first few weeks of training and orientation can set the tone for the rest of employees’ careers.
Failed onboarding can hurt a business by creating staffing shortages through delayed start dates and lowering employee retention down the road.
Nobody believes this more strongly than SSM Health Care. When they observed confusion among new hires due to poor communication they immediately took action. Utilizing TextRecruit’s software they used text messaging to better engage new employees throughout their onboarding process, and are now saving $500,000 per year.