<img src="//trc.taboola.com/1166988/log/3/unip?en=page_view" width="0" height="0" style="display:none">

Top Tips for Business Texting Etiquette

Text messaging is becoming the most efficient way to communicate, especially within businesses. Faster than email and more time-saving than a phone call, it has become mainstream.

[separator type='transparent' color='' thickness='' up='5' down='5']

As with anything pertaining to engaging with others, there are certain etiquettes that should be followed. Here are four rules of thumb to follow when using texting within your business.

[separator type='transparent' color='' thickness='' up='15' down='15']

1. Be Polite

The tone of a text message can easily be misunderstood. Abrupt messages can make you come off as coarse. Make sure to write complete sentences. Add polite touches such as please and thank you. 

[separator type='transparent' color='' thickness='' up='5' down='5']

2. Never Be Negative

Giving negative feedback or firing someone via a text message is never a good idea. Save such serious conversations for when you are face-to-face with someone. Facial expressions and emotions cannot be communicated properly through a text message for these purposes and is not appropriate.

[separator type='transparent' color='' thickness='' up='5' down='5']

3. Don't Depend On Autocorrect

If you are using voice-to-text, make sure that you are in a quiet environment in order not to accidentally pick up any background noise that could cause a potentially embarrassing message. Before pressing send, reread the text message to make sure that it says what you intended it to say.

[separator type='transparent' color='' thickness='' up='5' down='5']

4. Avoid Informal Abbreviations 

Overuse of abbreviations such as "lol" and "u" could leave your business associates confused, not to mention appear unprofessional. Your texts should be able to be read clearly, especially when communicating with a new customer. Take the extra time to type out each word.

[separator type='transparent' color='' thickness='' up='15' down='15']

Generally, texting should be an uncomplicated and efficient way to interact with your clients and associates. If you'd like more information on how to use the benefits of texting for your business or have any questions, please contact us.

[separator type='transparent' color='' thickness='' up='5' down='5']

slide2

Enjoy this article? Don't forget to share. | |

Recent Posts

Search

Recruiting Brief